FAQs - Clear Your Doubts

Q. What is a "Smart home"?

A smart home is a home setup where internet-enabled appliances and devices can be automatically controlled remotely using a networked devices anywhere in the world.

Q. What are the benefits of home automation?

• Managing all of your home devices from one place. The convenience factor here is enormous. ...
• Flexibility for new devices and appliances. ...
• Maximizing home security. ...
• Remote control of home functions. ...
• Increased energy efficiency. ...

Q. What wiring do I need for a home automation system?

There is no need of special electrical wiring for Smartxrobo products. You need to use Smartxrobo Switch instead of your existing electro-mechanical switch which a good electrician can install.

Q. Which appliances are most commonly controlled in a smart home?

Light, Fan, Air-Conditioner, Geyser, Micro oven, Refrigerator, Washing machine, etc.

Q. What are the elements of a home automation system?

Smartxrobo Smart Switch or devices, Smart Phone with Smartxrobo mobile app and Wi-Fi Hotspot / Broadband connection from any Telecom service provider.

Q. Are smart homes affordable?

Smartxrobo offers technology advanced premium solution at most affordable price compared to other premium brands available in the market. For best price Contact us info@smartxrobo.com.

Q. What is a Smart thermostat?

Smart thermostat is a device to control the temperature of room air-conditioner / room heater / geyser remotely. You can set the temperature for the appliance at pre-scheduled time for your convenience.

Q. Does home automation increase home value?

Home Automation will increase your home value by enhancing your lifestyle and energy management capability.

Q. I am building a new home. When should I call for home automation services?

There is no special requirement for installing Smartxrobo devices, it is similar how you design and install conventional electro-mechanical switches and home appliances for new home.

Q. Do I have to make my whole house smart?

It is up to you. You can make your home smart partially or fully.

Q. Can I upgrade an existing or older home with smart home technology?

Yes, You can upgrade existing or older home smart by Smartxrobo, Our Team will replace existing electro-mechanical switch by Smartxrobo modular switch.

Q. How long does it take to install smart home technology?

It will take few hours time for fixing a Smart switch and configuring with mobile app.

How to Change my Photo from Admin Dashboard?

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

Q. How reliable is a home automation system?

Smartxrobo is reliable solution. It offers 1 years warranty for smart switch or devices. And it takes care of all software upgrade remotely.

Q. How much does home automation cost?

It is most cost-effective solution available in the market. Smartxrobo offers technology advanced premium solution at most affordable price compared to other premium brands available in the market. For best price Contact us info@smartxrobo.com.

Q. How do I control my system?

You can control Smartxrobo device manually by switch button, through Alexa & Goole Home over voice and remotely through mobile app.

Q. Can I control devices using Amazon Echo and my Smart Phone?

Yes, you can control Smartxrobo smart devices using Amazon echo (Alexa) or Google Home over voice and also through android or iOS (Apple) based smart phone.

Q. Is it compatible with my Amazon Echo or Google Home?

Yes, Smartxrobo smart devices are compatible. You can control Smartxrobo smart devices using Amazon Echo (Alexa) or Google Home over voice.

Q. Do I need Wi-Fi at home?

Yes, you need Wi-Fi at home.

Q. How many devices can I operate?

As such, there is no limit of it. Only consideration is that all smart devices should be under good coverage of your home Internet Connection.

Q. Do I have to pay for the app?

There is no service charge for App.

Q. What mobile platforms do you support?

It support both Android and iOS mobile platform.

Q. What is the running version of the phone that the App requires?

iOS V10.0+ Version, Android 5.0+ Version ( Only for Phone ), Bluetooth device 5.0 + Version

Q. How many users can operate the devices?

There is no limit of users for controlling same device. First user being master user needs to configure smart devices, he/she can share control or access of full or select devices to his or her family members as per requirement. Other members need not to configure smart devices again.

Q. Is there a warranty?

All Smartxrobo Smart switch or devices are having 1 years warranty. The warranty for all products shall be valid subject to:
• If the product is not altered, damaged, dismantled or rectified.
• The guideline is properly followed while installation and usage.
• If the product is not burnt out due to loose connection/improper wiring and overload.

Q. What are the different operating standards for home automation technology?

As such, there is no operating standards for home automation technology. All solution providers use their proprietary technology. Home Automation communication technology mostly used in the market are 2.4 GHz Wi-Fi, Zig-Bee, Z-Wave and BLE

Q. Where can I buy?

Products are available our branch office. You can also call our Customer Care No (+91) 93921 68820 or visit at our Website www.smartxrobo.com.